You are loosing patients before they ever walk in the door if your staff is missing the key elements of 5-Star Customer Service… But we… Read More »NPG’s Virtual Store – Plugging The Holes In Your Practice!
A quote from our CEO that we absolutely love is, “When your focus is on 5-Star Customer Service and Consumer Psychology, your business will always… Read More »Creative Ways to Better the Patient Experience
You are losing patients before they even walk through the door if your employees do not deliver a 5-Star Customer Service experience from the moment… Read More »Accountability… Do you have it in your practice?
Dr. John Haag and his Office Manager (and wife) Debbie, share some thoughts on why New Patient Group offers the best marketing strategies for dental… Read More »The Best Marketing Strategies for Dental Practices!
The 4 Emotional Needs of a PatientEvery patient walking into a healthcare practice needs their emotional needs to be met. They expect knowledge and expertise… Read More »The 4 Emotional Needs of a Patient by Valerie Kendrick
Our CEO writes for the BentsonCopple reSource. This is the Q4 article that will be coming out soon. We hope you enjoy:5-Star Customer Service and… Read More »The Psychology of 5-Star Customer Service – Crush your Competition by Thinking Differently