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Increase Revenue 20-40% Per Location

in six months or less ...
while eliminating ALL External Marketing Costs

INCREASE SAME DAY STARTS OVER 50% IN LESS THAN 12 MONTHS. 

EXTENSIVE TRAINING ON CUSTOMER SERVICE, VERBIAGE, PRESENTATION, SALES FUNDAMENTALS & MORE!


NPG Innovate™ Members - Our Next Live Webinar Coaching Session is in:
06
Days
12
Hours
20
Minutes
45
Seconds




Our Employee Training Services are Offered in the Following Ways:

On-Demand

Receive instant access to the course of your choice via our On-Demand Training Videos or receive all of our training content via our popular NPG University™ Platform.

Webinars

Receive a New Patient Group VIP Coaching topic delivered monthly via a live webinar training with our popular NPG Innovate™  Coaching Program. 

Personalized Coaching

Receive an assigned VIP Coach that meets with you and your team for an all day workshop and/or monthly via webinars, on-site visits or a combination of all the above. 

"Thank you to Brian and the team at NPG ... 

our office is now being trained in a systematic and thorough way to ensure that all team members are on the same page. We love the idea of keeping things 'Smart' and Simple'. We are excited about what the future holds for our office."

Dr. Murdoch

"The reality is people purchase your experience.  More than 80% of what employees do daily is hospitality and sales related having little or nothing to do with dentistry, orthodontics or anything else related to healthcare. These are also the essential skill-sets that move the needle forward in today's new economy of competition. Your employees must receive the proper training that ensures every touch point your business has with a given consumer far exceeds their expectations. That means receiving training from experts outside of healthcare that know how to apply their expertise to the practice environment.  We help create the finest experience of any business (not just healthcare) in your community and the result is people purchase, refer, interact with your social media channels and remain loyal to your business at far higher levels.  If you want advanced training on the skill-sets that move the needle forward, our employee training program is for you."  

Founder and CEO

"Brian Wright is AWESOME!!!

He is a combination of the team from Shark Tank and Marcus Lemonis from The Profit."

Dr. Staci Frankowitz 

Would you like to Improve any and/or all of the Following?

  • Patient Experience 
  • Customer Service and Hospitality
  • New Patients and/or Referrals
  • Employee Performance
  • Sales, Verbiage and/or Presentation
  • Consistency and/or Implementation 
  • Treatment Starts
  • Same Day Starts
  • Stagnated Growth (Less than 12% per year)
  • Conversion & Cash Flow
  • Employee Training and HR
  • Competition and/or Price Shoppers

If you said yes to any of the above our Employee Training Services will help.

"Brian and the squad over at NPG have been very ...

good. Introduced via Bentson ReSource and was fortunate to hear Brian at an Align Tech meeting. Good charisma, great message. Data driven...that's my favorite part. He uses numbers and research to discuss best practices and not his personal experiences. Very responsive via text/voice/email. Solid recommend here."

Dr. White

What Coaching Topics are Covered?

We provide employees with the essential skill-sets to thrive via every touchpoint you have with patients.  We coach to the following topics and  more:

  • New Patient Phone Call
  • New Patient Experience
  • Exam Room Flow
  • Financial Presentation
  • Clear Aligner Growth & Profitability
  • Efficiency & Time Management
  • Virtual Consultation
  • Hospitality & Customer Service
  • Sales Fundamentals
  • Communication & Presentation
  • Overcoming Objections
  • Handling Complaints

"If you want your team trained on the skill-sets that ...

move the needle forward in today's competitive industry, NPG is the company for you.  There is nothing else like them as healthcare consultants simply do not have the expertise in the areas this company does. There consumer expertise is off the charts and I highly recommend them."

Dr. Robert Barton

The Proof is in the Numbers 

Client Success Over the Past 12 Months


INCREASED REVENUE

AN AVERAGE OF:

31.6%

INCREASED NEW PATIENTS

AN AVERAGE OF:

28.6%

INCREASED SAME DAY

STARTS AN AVERAGE OF:

48.6%

DECREASED EXTERNAL MARKETING

COSTS AN AVERAGE OF:

62.7%

INCREASE CLEAR ALIGNER

GROWTH AN AVERAGE OF:

158%

INCREASED CLEAR ALIGNER

GROWTH AN AVERAGE OF:

58%

Client Video Success Stories