New Patient Experience Course | New Patient Group

New Patient Experience Course

Innovate your in-office and virtual consults into wow experiences proven to skyrocket case acceptance, same day starts, revenue & referrals.

Buy Now & Keep Forever!

Includes

7 hours of on-demand video training content
Access via any internet accessible device
Printable scripts and flowcharts
Online testing and progress tracking
Role-plays and training exercises
Lifetime access - It's yours to keep forever!

Brian Wright

Founder & CEO of NPG

Brian Wright is a combination of the team from Shark Tank and Marcus Lemonis from The Profit."

Dr. Staci Frankowitz

What you'll Learn - Course Curriculum

Introduction - Exceeding Expectations, The New Way in the New Economy

Printable Resources

Mistakes to Avoid - Start Converting by Avoiding these Mistakes

The 8 Second Rule
Personal Bias
One Way of Doing Things
Lack of Rapport
The 80/20 Rule
Implementation 101
Just Like Everyone Else
Assuming you Know
Meeting Expectations
Lack of Communication

New Patient Experience: In-Office

Introduction
The Power of Reciprocity
Using Video to Increase Same Day Starts
VIP Greeting
Systematic Process to Close while Exceeding Expectations
The Digital Workflow Order

New Patient Experience: Virtual

Introduction
The Two Day Rule
Using Video to Increase Same Day Starts
How to Schedule
Tools to Use
The Digital Workflow Order

Review & Final Exam

Let's have a chat and learn more about your business to help customize the right services for you.

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