“Brian Wright Is A Combination Of The Team From Shark Tank And Marcus Lemonis From The Profit.”
-Dr. Staci Frankowitz
“Thank you to Brian and the team at NPG …
our office is now being trained in a systematic and thorough way to ensure that all team members are on the same page. We love the idea of keeping things ‘Smart’ and Simple’. We are excited about what the future holds for our office.”
Feb 05 , 2018 - New York
Orthodontist
Dentist
“Talk about ahead of the curve …
NPG has helped us tremendously with patient and employee engagement. They have also transformed me as a business owner by helping me achieve an entrepreneurial mindset that consultants in healthcare just cannot help with. NPG is spot on with everything they do and teach.”
Feb 05 , 2018 - New York
“Brian and the squad over at NPG have been very …
good. Introduced via Bentson ReSource and was fortunate to hear Brian at an Align Tech meeting. Good charisma, great message. Data driven…that’s my favorite part. He uses numbers and research to discuss best practices and not his personal experiences. Very responsive via text/voice/email. Solid recommend here.”
Apr 26 , 2019 - New York
Orthodontist
“I have been a client of the New Patient Group for 8 months …
I have been a client of the New Patient Group for 8 months and have seen about 15% growth of my Orthodontics practice in a very challenging and over saturated market. More importantly, I am learning from Brian Wright valuable techniques to organize and run my business more efficiently and to improve the quality of our customer service. I would strongly recommend services of the New Patient Group to anyone looking to take their business to the next level “
Mar 01 , 2019 - New York
“First met Brian Wright at a meeting he presented at. While listening to him speak, I realized he as painting a picture of the practice that I wanted to be. Hired him and New Patient Group on the spot and we couldn’t be happier. I joke with him that I could never work under the same roof, but if you think about it that is kinda the point. Being a typical small business owner I hire people I want to be around everyday. Not people that hold me accountable. Brian and NPG are coaches for our practice and make me better! They help you establish your goals and implement them, and give you access to world class recourses to work from. Been in dentistry for 27 years and can honestly say that if you are looking to actually work on your practice and business and have someone look over you shoulder and keep you on target then NPG is worth the time!”
Oct 23 , 2019 - New York
Orthodontist
Orthodontist
“My orthodontic practice enlisted in the services of New Patient Group about 9 months ago. We are having our best year ever so far. After going through an initial transition, we have had several months in a row of our best ever. We are still implementing changes to our new patient experience and presentation and are continuing to see improvement in our new patient conversion ratio as well.New Patient Group is also handling our website and social media marketing. We have had a significant increase in Internet-based referrals and have had multiple compliments on our new web site design.Overall, we are happy with the results we have seen to this point and are excited to move forward with New Patient Group.”
Sep 23 , 2017 - New York
“This organization has made a total transition in my practice. I have been in practice for over 30 years and this has been one of the best decisions I have made to improve my practice.They have energized myself and my staff. I highly recommend them. If there were 6 stars I would select that.”
Jan 23 , 2016 - New York
Orthodontics
Practice Leader
“I am the Practice Facilitator at Corporate Lakes Dental and we started with New Patient Group in the fall of 2017. Since partnering with NPG we have seen our Invisalign case numbers triple, our team has become experts in Invisalign conversations, and the phone training and patient experience training has made us offer the very best to our patients. As the practice facilitator, the NPG dashboard has helped me be more efficient and confident in all of my management tasks. Being able to track all of our metrics and having accountability from all of my team has elevated our success. The HR functions of the dashboard are extremely helpful and it makes training a breeze! Social media marketing has become fun and simple thanks to NPG’s proven strategies that are easy to implement. I can confidently recommend NPG. 5 Stars! Their team is full of experience and expertise! Great to partner with!”
Jun 01 , 2018 - New York
“New Patient Group has the knowledge, experience and strategic plan to catapult businesses, not only dental practices. As a software expert who teaches companies how to use technology to increase revenue and increase productivity, New Patient Group’s platform is on the cusp of innovation. It is robust and fairly priced. They have the formula needed to stay competitive and profitable in today’s landscape.”
Aug 01 , 2017 - New York
Founder at MODA Fragranza
Senior Principal Research
“Excellent team training. These videos are great and make it easy for our office to practice the principles of providing excellent customer service.”
Feb 01 , 20119 - New York
“Brian (the CEO) always says that the most common trait among billionaires is that they have a coach….even Tiger Woods has a swing coach…so, I knew that I needed a coach too. I searched the orthodontic consultant world for the right coach and landed on NPG. I chose NPG because I liked that their perspective is from “outside” of dentistry (unlike many other consultants) and because I knew they would hold me accountable as both a leader and a business owner. I’m 6 months into our partnership and I’m very pleased with the services I’ve received thus far. The coaches are amazing; the trainings are incredible, and the results speak for themselves. I’m enjoying the best conversion of my practice life and having record or near record production ever since we got things going. I recommend NPG to all of my friends, from restaurant owners, to bike shop owners, to orthodontists.”
Apr 20 , 2020 - New York"
Orthodontist
Office Manager, Shullman Orthodontics
“I have had the pleasure of working with both Brian and Eric and I must say that they are an amazing team. Their extensive experience coupled with superior coaching style are just what our team needed to evolve into the most amazing 5 star office front to back. Kudos to NPG for sharing all that you do!”
Aug 10 , 2020 - New York
“Working with NPG has been an amazing experience! Their whole team is very knowledgeable, caring and want to give us the best results possible. They have worked so hard to help us grow and succeed this past year. I highly recommend NPG!”
Nov 14 , 2020 - New York
Dentist
Office Manager, Kirkland Orthodontics
“I must say the entire experience with NPG has been nothing but amazing! Eric, Debbie and Shelly, the expertise of the trainings, are awesome in their craft! From the online materials and references, to role playing different scenario’s that may potentially come about in many practices, to being available for one-on-one assistance. After training with the NPG, my outlook on customer service from a business perspective has been totally different. Their kindness and professionalism has truly been impeccable. If I could give them 10 stars I would! Thank you for your hard work and due diligence.!”
Sep 13 , 2020 - New York
“5-Stars isn’t enough! If we could give 20 starts, we’d do it. We loved working with the entire crew at NPG for our website redesign- Avery and Cynthia are a super duo who will make all your redesign dreams come true. They fulfilled every single promise they made- it was fast, easy, and enjoyable. Our past redesigns left us doubting that there was anyone out there who was capable of delivering an exceptional experience, UNTIL we found New Patient Group. Don’t put it off any longer. Your website needs a refresh and you need NPG!”
May 21 , 2020 - New York
Office Manager, Olsen Orthodontics
Office Manager, Whitlock Orthodontics
“I have been so impressed by the services provided by New Patient Group! I would highly recommend them to anyone looking to grow and improve their business!”
Jul 03 , 2020 - New York
“I would not be where I am in my professional career without New Patient Group. Eric has truly helped to elevate me professionally. He has helped the team work more cohesively together and target our marketing efforts to help with patient growth! Haley has been an amazing asset to have for our website and social media efforts. She is extremely knowledgeable and professional! I am very honored and appreciative to work with such an amazing group of people!”
Feb 06 , 2020 - New York
Dentist