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Where Employee Skill-Sets Reach Magnificent Places

Transform your employee performance and take your patient experience, treatment starts and organic referrals to breathtaking new levels!

Improve employee performance in the
following essential skill sets and beyond:

  • Customer Service
  • Hospitality
  • Consumer Psychology
  • Presentation
  • Verbiage
  • Culture
  • Leadership
  • Motivation
  • Sales Fundamentals
  • Handling Complaints
  • Overcoming Objections
  • Work Ethic
  • Time Management
  • Organization

Your VIP Coaching Dream Team

Your own personal team of coaches that help perfect every aspect of your business and practice.

  • Course One Image

    Haley Shaw Jeffery

    Top Rated Courses:

    Three Keys to Social Media Success in the Covid Economy

    Haley Shaw Jeffery

    Chief Online Experience Officer & Marketing Coach
  • Course One Image

    Eric Field

    Top Rated Courses:

    Grow your Clear Aligner Starts 30% or More in 12 Months
    Advanced training proven...

    Eric Field

    Chief Implementation Officer & Lead VIP Coach
  • Course One Image

    Brian Wright

    Top Rated Courses:

    Advanced Phone Training Certification Course
    Advanced training proven to increase new patients, same day starts, revenue and more!

    Brian Wright

    Founder & Chief Leadership Officer
  • Course One Image

    Debbie Kehdoo

    Top Rated Courses:

    Creating the Digital Experience: Two Part Series - How to Build Confidence While Scanning your Patients

    Debbie Kehdoo

    Lead TC & Digital Workflow Coach
  • Course One Image

    Dr. Bart Iwasiuk

    Top Rated Courses:

    Coming Soon...

    Dr. Bart Iwasiuk

    Clinical and Doctor Exam Coach
  • Course One Image

    Dr. Robert Barton

    Top Rated Courses:

    Coming Soon...

    Dr. Robert Barton

    Systems & Processes Coach

Learn how to apply the above skill-sets to every consumer touchpoint for an unforgettable experience for your patients and a record breaking increase in conversion and referrals for your practice.

Leadership & Culture

Leadership & Culture

Employee experience is the new patient experience. Online video courses, private coaching sessions, our popular NPG MasterMind and/or unique online solutions ensure you operate the most efficient, profitable, streamlined and innovative business in your community.

Get Started

Digital Marketing

Digital Marketing

Attract high-quality new patients that show up ready to buy with our fully customized and innovative digital marketing services that include online video courses, custom web designs, youtube video marketing, professional photography, social media and much more.

Get Started

Pending Treatment FollowUp

Pending Treatment FollowUp

They didn’t purchase treatment today? Grow your practice six figures by getting more people back through your doors that did not buy the first time. Online video courses with printable scripting, virtual classes and/or private coaching sessions that install a systematic set of innovative protocols proven to get people back to purchase.

Get Started

New Patient Phone Call

New Patient Phone Call

More competition means more shoppers. Online video courses with printable scripting, virtual classes, and/or private training sessions help ensure your receptionists receive the necessary skill-sets proven to convert more shoppers into new patients that show up prepared to buy.

Get Started

Financial Presentation

Financial Presentation

Transform your Treatment Coordinator into a Financial Expert. Online video courses with printable scripting, virtual classes and/or private training sessions focused on providing your employees with the sales, verbiage and presentation skills to skyrocket same day starts, cash flow and overall case acceptance. Coaching also includes in-depth training on how to best overcome common and uncommon objections

Get Started

New Patient Experience

New Patient Experience

Consumers buy based on how you make them feel. Online video courses with printable scripting, virtual classes and/or private training sessions install a front to back experience targeted at skyrocketing same day starts and overall case acceptance. Coaching includes training for the virtual and in-office consultations.

Get Started

Clear Aligner Growth

Clear Aligner Growth

Clear Aligners are the way of the now and future. Online video courses with printable scripting, virtual classes and/or private training sessions focus on proven methods to skyrocket your clear aligner starts, while also improving efficiencies and profitability. Coaching also focuses on how to install and succeed with the virtual check-up exam for patients already in treatment.

Get Started

Exam Room & Digital Workflow

Exam Room & Digital Workflow

Bring your business and your practice into the new economy of digitalization. Online video courses with printable scripting, virtual classes and/or private training sessions focus on installing an innovative digital workflow that streamlines the entire exam room process.

Get Started

Create Your Dream Team

Leadership & Culture

Leadership & Culture

Employee experience is the new patient experience. Online video courses, private coaching sessions, our popular NPG MasterMind and/or unique online solutions ensure you operate the most efficient, profitable, streamlined and innovative business in your community... Read More

Get Started

Digital Marketing

Digital Marketing

patients that show up ready to buy with our fully customized and innovative digital marketing services that include online video courses, custom web designs, youtube video marketing, professional photography, social media and much more.

Get Started

New Patient Phone Call

New Patient Phone Call

More competition means more shoppers. Online video courses with printable scripting, virtual classes, and/or private training sessions help ensure your receptionists receive the necessary skill-sets proven to convert more shoppers into new patients that show up prepared to buy.

Get Started

New Patient Experience

New Patient Experience

Consumers buy based on how you make them feel. Online video courses with printable scripting, virtual classes and/or private training sessions install a front to back experience targeted at skyrocketing same day starts and overall case acceptance. Coaching includes training for the virtual and in-office consultations.

Get Started

Exam Room & Digital Workflow

Exam Room & Digital Workflow

Bring your business and your practice into the new economy of digitalization. Online video courses with printable scripting, virtual classes and/or private training sessions focus on installing an innovative digital workflow that streamlines the entire exam room process.

Get Started

Clear Aligner Growth

Clear Aligner Growth

Clear Aligners are the way of the now and future. Online video courses with printable scripting, virtual classes and/or private training sessions focus on proven methods to skyrocket your clear aligner starts, while also improving efficiencies and profitability. Coaching also focuses on how to install and succeed with the virtual check-up exam for patients already in treatment.

Get Started

Financial Presentation

Financial Presentation

Transform your Treatment Coordinator into a Financial Expert. Online video courses with printable scripting, virtual classes and/or private training sessions focused on providing your employees with the sales, verbiage and presentation skills to skyrocket same day starts, cash flow and overall case acceptance. Coaching also includes in-depth training on how to best overcome common and uncommon objections.

Get Started

Pending Treatment FollowUp

Pending Treatment FollowUp

They didn’t purchase treatment today? Grow your practice six figures by getting more people back through your doors that did not buy the first time. Online video courses with printable scripting, virtual classes and/or private coaching sessions that install a systematic set of innovative protocols proven to get people back to purchase.

Get Started

NEW PATIENT GROUP UNIVERSITY™

A Leadership Team’s Dream … Your Entire Business in One Place

Welcome to the most powerful, all-digital, platform that instantly lessens stress and headaches, while improving accountability, communication, efficiency, organization training, and profitability.

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Unique Online Tools that Place your Business on Growth Auto-Pilot

NPG U™ Training Curriculum

Receive over 300 hours of pre-embedded video training content with interactive employee testing.

Digital Office Manual

Document systems and protocols via video, pdf, audio files and more with fully digital and interactive office and employee manual.

Employee Training Curriculum

Create your own fully customized video based employee training curriculum with interactive testing.

Digital Employee Checklist

Create your own fully customized digital employee checklist system that automatically reassigns daily responsibilities.

Digital Task Manager

Increase efficiency by creating your own fully customized digital task scoreboard to assign tasks, projects and responsibilities.

Progress Tracking

Fully customizable data tracking center that provides invaluable insight to employee performance by identifying weaknesses and building upon strengths.

Communication Center

Centralize, organize and customize employee and leadership team communication through chat threads and individual messaging.

Human Resources Suite

Receive unique online tools for better employee performance and automate your documentation as every employee keystroke is documented automatically.

NPG MasterMind™

New Patient Group business coaching clients receive exclusive access to this section that includes exclusive video based training content for business owners.

Our Team Training Solutions
Private Client

Includes

  • Assigned VIP Coaching Team
  • Invite to our Yearly NPG Doctor and Spouse Three Day Get Away Event (2022 we are headed to Napa Valley)
  • On-Site, All Day Workshop
  • Additional On-Site Visits Can be Invested in as Needed
  • 18 Private Online Training Sessions
  • In-Depth Training & Implementation of:
    • Skill-Sets: Customer Service, Hospitality, Sales, Verbiage, Presentation & Much More
    • Mind-Set: Confidence, Time Management, Work Ethic, Motivation, Career Advancement & Much More
    • New Patient Phone Call
    • Monthly Audio Recorded Mystery Call w/ Analysis
    • VIP New Patient Experience
      • In-Office Consultations
      • Virtual Consultations
    • Digital Workflow
    • Clear Aligner Growth & Profitability
    • TC Exam Processes & Workflow
    • Doc Exam Processes & Workflow
    • Financial Presentation
    • Pending Treatment Follow Up
    • VIP Existing Patient Experience
      • In-Office Appointments
      • Virtual Appointments
    • Reducing Patient No Shows
    • Increasing Organic Patient Referrals
    • And More!
  • Full Access - Private Employee MasterMind Group
  • Practice Statistical Analysis & Tracking
  • Full Access - NPG University™
  • Full Access - NPG Doctor Business & Clinical MasterMind™
  • Full Access - NPG Employee MasterMind™
  • Full Access - NPG Bootcamps™
  • Full Access - NPG Innovate™

Let's have a chat and learn more about your business to help customize the right services for you.

  • Schedule Now

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    "Brian Wright is a combination of the team from Shark Tank and Marcus Lemonis from The Profit."
    --- Dr. Staci Frankowitz