This 8+ hour receptionist phone training course will take your receptionist team on a journey of transformation, ultimately making your new patient phone call unique in so many ways! With an ever-competitive orthodontic and dental industry, and a product that is seen as a commodity, you WIN through your team’s ability to deliver top-notch customer service AND describe your practice in remarkable ways.
Watch your patient no-shows drop as your new patient’s motivation and interest in your practice climbs! Your receptionist will set the stage where the patient enters your practice with anticipation and excitement to say yes… today! This New Patient Group course will train your team on sales fundamentals, customer service verbiage, edification and value-building skills, and objection handling strategies. Let’s get started!
“Brian Wright is a combination of the team from Shark Tank and Marcus Lemonis from The Profit.”
– Dr. Staci Frankowitz
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Let’s have a chat and learn more about your business to help customize the right services for you.