Phone Training – Three Things to Accomplish on Eve


Three Things to Accomplish on Every New Patient Call w/ Coach Brian


What You’ll Learn - Course Curriculum

  • Getting what you want at higher levels
  • Increasing efficiency
  • Sales fundamentals 101
  • The do’s and don’ts
  • Close vs. Open Ended Questions
  • The Art of “Forcing” an Answer
  • Going beyond expectations
  • Competition demands doing things differently
  • Your true competition
  • Speaking the consumer language
  • The do’s and don’ts
  • Verbiage that separates you from everyone else
  • People buy experience
  • Harris Interactive Consumer Study
  • The true meaning of customer service
  • Basic skill-sets that will instantly help you
  • Requested information
  • Received information
  • Positive connotation
  • The Business insider
  • Everyone commit to the system

About the Coach

Brian Wright

Founder & CEO of NPG
216 Reviews
  • 6 Lessons
  • Time: 00:00:00 min

Let's Talk

Let’s have a chat and learn more about
your business to help customize the right services for you.
In a digital world and competitive marketplace, people have more choices than ever before.They are bombarded with information overload and choose to do business with companies that offer a unique, convenient experience.


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