Transform Your TC Into A Financial Presentation Expert
Skyrocket your revenue and profitability! Instantly start more cases, grow cash flow and increase same day starts
Skyrocket your revenue and profitability
What You'll Learn
Communication with today’s modern orthodontic consumer requires breaking away from traditional financial presentation methods. New Patient Group will help you appreciate how the consumer makes buying decisions, through psychology and leveraging that knowledge into your presentation… allowing you to increase your patient conversion rate and cash flow!
Your orthodontic treatment coordinator team will be empowered to be seen as an advocate that the patient trusts, while leveraging options that are beneficial to the practice. That’s the TRUE definition of 5-Star Customer Service, where both parties are excited to get started. Begin today as NPG provides sales, presentation, and customer service skills essential to your practice’s success!
Introduction
- Let’s Get Started
10 Critical Mistakes Costing you Cash Flow, Starts & Revenue
- Introduction
- Apathy
- Insurance Dilemma
- Anchoring Bias
- Sticker Shock
- Down Payment Dilemma
- Trigger Words
- Information Overload
- Personal Bias
- The 0% Interest Dilemma
- Lack of Flexibility
- Take Action
Payment Options to Consider
- Introduction
- Trusted Partners
- Same Day Discounts
- In-Office Plans w/ Interest
- In-Office Plans w/out Interest
- VIP Layaway
- Take Action
The Five Psychological Pricing Strategies
- Introduction
- Prestige Pricing
- Charm Pricing
- BOGF Pricing
- Comparative Pricing
- Visual Pricing
- Take Action
Laying the Foundation
- Introduction
- The Challenge you Face
- The Consumer Buying Cycle
- Important Psychology Pricing
- Learning to Think Like a Consumer
- Consumer vs. Practice Financial Considerations
- How to Double your Cash Flow
- Coming Prepared and Confident
- Dual Close
- Take Action & Exam
The Financial Presentation
- Introduction
- How the Conversation Flows
- The Good News Is …
- The Dual Close
- Paid in Full
- Low Monthly, The Setup Statement
- Low Monthly, In-House Game Plan
- Low Monthly, Trusted Partners
- Low Monthly, Two Popular Options
- Low Monthly, The Patient’s Choice Part 1
- Low Monthly, The Patient’s Choice Part 2
- Coach Eric Demonstration
- Take Action & Exam
Overcoming Objections
- Introduction
- Five Steps to Overcoming, “I Need to Speak with my Spouse.”
- Three Steps to Overcoming, “Does this have Interest?”
Printable Resources
- Flow Chart - The Financial Presentation
What This Course Includes
Over 5 hours of on-demand content
Access via any internet accessible device
Three printable scripts and flowcharts
Online testing and progress tracking
Role Play Exercises
Lifetime access - It's yours to keep forever!
Don't Just Take Our Word For It
Client Success Stories
Ready to Learn More?
Let's Talk!
Let’s have a chat and learn more about your business to help customize the right services for you.